Super Nails & Spa, 133 West Towne Mall, Madison, Reviews and Appointments (2024)

Sheila Price

22 Jun 2018

REPORT

Im glad I stopped here, I was hesitant to stop here for a pedicure because of the reviews but I was desperate. It was clean, everyone was friendly and I got a wonderful pedicure.

Holly White

16 Jan 2018

REPORT

I came here to read the reviews to see if I was the only one with such an awful experience, and I definitely am not. The lady who did my gel acrylics was terribly rude & rushed through the whole thing... Read More

I came here to read the reviews to see if I was the only one with such an awful experience, and I definitely am not. The lady who did my gel acrylics was terribly rude & rushed through the whole thing, because another customer wanted the color I had picked out. She slapped my hand numerous times and mumbled to me to “relax.” She wasn’t paying attention half the time, she literally was looking around while filing & painting my nails. The end result was not good; my nails weren’t evenly shaped, there was paint all around my fingers, and I’ve been home for 4 hours and it has already chipped. DO NOT waste your money on this place, there are many other (more affordable) places in the Madison area. Read Less

SINFUL8099

25 Nov 2017

REPORT

I have been going to Super Nails & Spa inside West Towne Mall for approximately 8 years! The pedicure massage chairs are so comfortable. Some of these reviews are surprising because I have never had a... Read More

I have been going to Super Nails & Spa inside West Towne Mall for approximately 8 years! The pedicure massage chairs are so comfortable. Some of these reviews are surprising because I have never had a bad experience. I visit every 2 weeks (mani every 2 weeks, pedi every 4). Sometimes life gets in the way & it's not as frequent, but I'd never go anywhere else . If the water is cold I ask to have more hot water. I've had an air bubble in my polish & also knicked it after getting to my car & I've never had a problem getting it fixed for no extra cost. They have tons of colors to choose from & always have great conversations when I come in. Everyone is like family here! If I think it'll be busy, I'll call or text ahead of time to request an appointment. If you speak up & are pleasant they go out of their way to provide excellent service! Highly recommend!! Read Less

Jackie Beach

25 Nov 2017

REPORT

I have been coming here for 10+ years and would highly recommend. Not rude like other reviews say. Always have fun when I'm here!

Blue Chic

8 Sep 2017

REPORT

They do a great job with pedicures. I have dry cracked heels and they take a lot of time getting my heels nice and smooth while other salons will often ignore the issue. I have gotten a few manicures... Read More

They do a great job with pedicures. I have dry cracked heels and they take a lot of time getting my heels nice and smooth while other salons will often ignore the issue. I have gotten a few manicures from them as well and have no complaints. The prices are reasonable. Read Less

M Soto

11 Jul 2017

REPORT

I always had a good experience with the results of my nails and eyebrows here. The services were pricey but the location and availability were convenient, despite the lack of warm, friendly atmosphere... Read More

I always had a good experience with the results of my nails and eyebrows here. The services were pricey but the location and availability were convenient, despite the lack of warm, friendly atmosphere. I got my eyebrows done here again recently. The process was rushed and I honestly wasn't even in the chair for more than a minute. The result was terrible: I asked for a clean-up for my naturally full brows and now I have ridiculously thin brows that weren't trimmed in all the right places and weren't even properly plucked. The skin where I was waxed is itchy, and the wax was still too hot when put on my skin. I can no longer say I trust my eyebrow lady. I'd have better luck doing my own eyebrows from now on. You can find more caring, attentive service elsewhere. Read Less

Paige F.

17 Apr 2017

REPORT

Would go back for pedicure but not for manicure. For the pedicure, I got put in the back room with the super crappy chairs. Overall, the pedicure was pretty good. The manicure was done poorly leaving ... Read More

Would go back for pedicure but not for manicure. For the pedicure, I got put in the back room with the super crappy chairs. Overall, the pedicure was pretty good. The manicure was done poorly leaving gel nail polish all over my fingers and my fingers weren't clipped well and they are crooked. Read Less