With CredibleMind, Mental Health Matters Offers 24/7 Mental Health Resources (2024)

A free online platform recently launched by Mental Health Matters aims to increase access to mental health resources and reduce the stigma of talking about and seeking help for mental health concerns. CredibleMind, a Web-based platform available 24/7 at no cost to the user, provides mental health and self-care resources matched to an individual’s unique needs and preferences.

Established at the University of California-Berkeley, the CredibleMind platform was built by mental health and wellbeing experts who are leaders in the field. All the content is evidence-based and reviewed for a highly personalized experience.

The Mental Health Matters (MHM) CredibleMind site offers more than 230 mental health and wellbeing topics. Expert vetted and rated resources are adaptable to different learning styles and include more than 16,000 videos, podcasts, apps, online programs, books, and articles. Topics include stress, burnout, anxiety, depression, sleep, grief and loss, and more. CredibleMind provides the majority of the site’s science-based content, while additional resources are available specific to Bartholomew County.

After completing one of the online assessments participants will then have access to a multitude of resources to help guide them in addressing their specific concerns. “A great deal of those individuals could be provided some coping strategies and not necessarily need to see a therapist,” said Mental Health Matters Project Manager Julie Orben. Individuals who do require further follow-up, based on the assessment results, will be encouraged to see a therapist and local resources will be provided. The recommended age for accessing the CredibleMind site is 13 and older. Julie said those 13 years of age should talk with their parents before completing an assessment.

While the site is online, much was done behind the scenes to gain local buy-in. Before launching the site, the team shared the platform with healthcare providers, local teachers, coaches and athletic trainers, and others who are trusted individuals outside of the home who may support an individual’s wellbeing. The team also sought feedback from social workers, Family Services, United Way, Centerstone, and other local mental health providers.

The Bartholomew County Health Department first brought the CredibleMind resource to MHM’s attention, and BC County Commissioners and the Sheriff’s Department covered the first three years of licensing costs. Through a grant from the Heritage Fund, Spanish and Haitian Creole languages are offered in addition to English, with an additional language to be added based on the greatest need.

More than 900 users have accessed MHM CredibleMind since its launch, while 112 users have registered and/or created a profile. MHM CredibleMind informational cards will be shared in all back-to-school folders, in backpacks from the United Way, through the Safe Dates program, and at other community locations. Providers may also refer patients to the site as needed. Working closely with local mental health providers has resulted in more new-patient appointment availability, as well as more mental health providers being added to the site.

“We feel really positive about how the site has been received thus far,” said Julie.